- First time clients will be asked to fill out a Gingr profile for their feline before their first day with us.
- All pick-up and drop-offs are by appointment only. We must be notified of any changes to the times 24hours in advance. We cannot guarantee we can change the appointment time with short notice.
- Changes to drop off/pick up time of over 30 minutes with less than 24 hour notice will result in a $15 charge based on circumstances of other appointment times.
- Overnight charge allows for free next day daycare until 11 am, excluding Sundays.
- Half price additional felines must share a single condo, sleep together, and eat together. A second separate or expanded condo is an additional $10 per overnight and is required for 3 or more felines.
- $3 additional per feline that is not fixed.
- Emergency or after hours transportation, pick up, drop off is $75.
- Kittens must be at least 12weeks of age and have current FVRCP (Distemper) vaccine and negative Feline Leukemia test OR the FELV vaccine if the cat goes outside or has contact with a cat that goes outside. Adult felines 16 weeks of age or older must have up to date Rabies, FVRCP and negative Feline Leukemia test OR the FELV vaccine if the cat goes outside or has contact with a cat that goes outside. Vaccinations must be administered by a licensed veterinarian.
- Medication fees are $5/day for anything other than cat food (supplements or medication)
- We are not responsible for damage to the items you bring.
- A day of daycare charge is applied on drop off day for boarding stays no matter the time of drop off.
- Cancellations for daycare must be communicated to Fetchers by noon the day prior. Late cancellation or no show will result in a full day charge to your credit card on file.
- Boarding cancellations must be communicated to Fetchers 48 hours in advance to reservation start. Late cancellation or no show will result in day of daycare plus overnight fee charge to your credit card on file.
- All cats must enter the building in an enclosed carrier. If you do not have one, ask the staff to borrow one!
- Any siblings of opposite sex who remain intact above 6 months of age are required to be kenneled separately